- Businesses must invest in creating a sustainable content ecosystem.
- Content remains the undisputed king of marketing.
The core of a sustainable ecosystem goes beyond creating content and includes multiple elements mentioned below that brands can capitalize on. Businesses need a skilled team of experts and have high expectations for performance. Their efforts must be scrutinized for ROI and relevance to current trends, audiences’ expectations, and social media algorithms.
To build a sustainable content ecosystem, businesses need to focus on the following key points: They must intelligently plan content, define clear goals and target audiences, prioritize in-depth, informative content with longer shelf lives, use credible, sustainable sources for information, optimize content size and format to minimize data storage needs, and update and repurpose existing content instead of constantly creating new ones.
Here are a few ways businesses can implement and capitalize on a sustainable content ecosystem.
Understand the Common Breakpoints in the GTM Content Supply Chain
Content creation requires considerable resource investment, which might or might not yield a return on investment (ROI). Hence, marketers must consider the scenario of the go-to-market (GTM) content supply chain. Note that the GTM value chain comprises seven major points, and in four of them, content reigns supreme.
Let’s break the processes into three sub-points to better understand the GTM content supply chain and its purpose of driving ROI.
- Content Origination
- Content fit for purpose &
- Content Distribution.
Data suggest that good content requires internal executive or stakeholder time, market research, expertise, resources, and much more. Moreover, thoughtful content planning and execution methodologies need to be in place. Businesses and marketers need to understand that every piece of content requires a considerable investment of time, expertise, and money and directly affects the return on investment (ROI).
Moreover, to capitalize and cater to the GTM supply chain, marketers and content managers need to focus on providing the best. They must work on providing tailored and use case-specific content. The core deliverable message might get lost with the involvement of multiple teams from different locations that need to be recovered. This results in content with limited impact on an already disinterested audience.
Content Origination ➖The Nexus Point
Many businesses need help facilitating a sustainable content supply chain, and the root cause is content origination. This problem arises because of a lack of certain considerations that need to be addressed before starting out. Authorities need to first access market and product maturity, focus on balancing the internal culture, understand the realities of the buying team, and lastly, clearly define the “Good” content.
- Assessing Market & Product Maturity: The Foundation of Great Content
Marketers need to have detailed conversations with the team and all stakeholders about marketing content. They also need to develop an understanding of content’s impact on buyers and organizations. Data suggests that 79% of buyers engage with marketing content well before an official launch or project development is underway.
Enterprise Strategy Group is a survey about the annual Media Consumption Survey of technology buyers. The survey suggests that buyers spend an average of six hours a week conducting online research and consume 12 pieces of content during the research process. Data says that 91% of buyers are more likely to engage with and shortlist vendors who educate them.
Content is critical to any vendor’s go-to-market success. However, the type of content produced and the message it contains will vary depending on market and product maturity. For example, a new innovator might need to educate their consumers and find ways to position new ideas in a way that connects clearly to the audience.
- Strategically Balance the Internal Culture
Only a solid internal culture can create competitive and compelling content. Any organization can launch breakthrough products and become overly fixated on business objectives. Instead, it needs to focus on market requirements and what consumers care about.
Businesses must invest in cultivating a self-centered approach to content creation. Thus, the content shall speak about what the market and prospective users genuinely value. Marketers must get comfortable with being the “voice of the customer” within the organization to ensure it’s at the forefront of their content creation priorities.
A prominent internal culture is crucial for businesses in more ways than one. Building a sustainable content ecosystem also helps streamline operations while ensuring that every team member knows their duties and responsibilities. Moreover, it brings everyone together and puts them on the same page.
- Develop an Understanding of the Realities of the Buying Team
Businesses of all sizes and sectors need to deal with a constantly evolving dynamic of buying teams. These teams are getting larger and contain a more diverse range of roles than ever before. Hence, organizations need to develop an understanding of the realities of the buying teams, like how they buy, the risks of stakeholders, etc.
Buying teams customarily consist of multiple decision-makers with varying degrees of expertise. Sustainable content caters to these diverse needs by offering in-depth and detailed materials. Forrester Research reveals that B2B buying teams now have an average of 6.8 decision-makers.
These buying teams are often time-strapped and could be on a tight budget. Sustainable content avoids information overload by being concise, well-organized, and easy to understand. The key is aligning content with the buying teams’ challenges and pain points. Content must avoid generic pitches and should focus on demonstrating value propositions.
A Demand Gen Report revealed that 73% of B2B buyers prioritize content that educates them about solving specific business problems. Moreover, buying teams crave reliable information, and a sustainable content ecosystem prioritizes transparency and data-driven insights. This approach builds trust and establishes the brand as a credible thought leader.
- Clearly Defining the “Good” Content
Within a sustainable content ecosystem, “Good” content goes beyond just being informative or engaging. Good content must solve specific problems for the target audience. The Content Marketing Institute reports that 88% of B2B organizations rate content with a clear value proposition as “effective” or “very effective.”
Sustainable content must prioritize in-depth and well-researched content rather than churning out a constant stream of shallow and subpar pieces. Also, good content is evergreen and must remain relevant for a long time. This reduces the need for continuous updates or a complete overhaul.
Moreover, “Good” content is discoverable and sustainable practices include optimizing content for search engines using relevant keywords and explicit metadata. This approach ensures the target audience can easily find your creation. Plus, the ecosystem leverages content across different platforms. Content should easily be repurposed into infographics, videos, social media posts or presentations to maximize its reach and value without creating new content.
How to Make Content Fit for the Purpose?
The core principle of a sustainable content ecosystem is to create content that serves a specific purpose. It needs to cater to different audience segments at various stages of buying journeys, and creators need to understand the target audience’s needs and tailor them accordingly. Demand Metric reports that segmented email campaigns can boost open rates by 76%.
Content mapping is crucial, and managers must map the content concerning specific buyer personas and stages of the buying journeys. This approach ensures the content addresses pain points at the right time. Furthermore, they must choose the most appropriate and effective message format.
Each piece of content must clearly define the desired outcomes. For example, an informative blog post on “Green Building Practices” might include a clear call to action (CTA) encouraging readers to download a free guide on sustainable home designs, which is quite popular among today’s consumers.
Intelligent Content Distribution ➖The Key to Reach the Right Audience
Imagine you’ve created the best possible content but lack proper distribution channels. It’s a futile endeavor. Marketers must avoid blasting content everywhere possible and instead try to incorporate a strategic approach to reach the right audience with minimal environmental impact and wasted resources.
Carefully choose the channels frequented by the target audience, such as social media platforms, industry publications, email marketing, influencer partnerships, etc. A Statista report says that 4.66 billion people will use social media worldwide in 2024. Sustainable distribution leverages existing content across different channels. For example, blogs can be repurposed into infographics, white papers into video scripts, or podcast snippets from interviews.
Marketers can also foster communities around the content by engaging with the audiences on relevant platforms. They must actively respond to comments, answer questions and participate in discussions to build trust and encourage organic content sharing.
Optimize the content for search engines using relevant keywords and explicit metadata. This approach ensures that valuable content is discoverable by the right audience. Actively track the reach and engagement of content across different channels. Analyze where the content resonates most and then adjust the distribution strategy accordingly.
In conclusion, businesses must strategically invest in building a sustainable content ecosystem. Remember that content is the undisputed king of social media marketing and deserves respect. They must create content that resonates with the audience, develop an understanding of the relevant metrics, and define the “Good” content. Strategic usage of the aforementioned tactics can help create a sustainable content ecosystem.